Improving service quality and giving customers more opportunities to experience modern and fast digital banking services, Vietnam Bank for Agriculture and Rural Development (Agribank) Quynh Nhai District Branch promotes digital transformation, meeting customer needs and keeping up with the trends of the high-tech era.

Mr. Nguyen Thanh Hieu, Deputy Director of Agribank Quynh Nhai District Branch, information: The unit has deployed a series of utilities and non-cash payment applications on the Agribank E-Mobile Banking platform to people. In addition to main information about accounts, internal and interbank transfers, card services, Agribank E-Mobile Banking service also integrates utilities to meet customers' needs, such as: Deposit money phone, pay bills, shop online, pay QR Code, book airline tickets, book train tickets, book movie tickets, book hotel rooms, pay for electricity, water, insurance, tuition fees, hospital fees, tax payments, telecommunications fees...

In addition to enhancing information at transaction points and communicating via social networks, officers and employees of the Branch directly visit business establishments, stores, units, businesses, and households to introduce Introduce, advise and support customers on Agribank's convenient products and services; Organized propaganda in all communes about new applications and utilities for non-cash payments and printed nearly 300 tables of personal QR codes for small businesses and store owners in the district; Install 5 POS payment machines at large businesses and trading establishments in the area, install 2 ATMs to withdraw money. To date, the entire district has over 18,500 customers using various types of online transaction services.

In addition, the unit connects tax collection for individuals and businesses; Collect electricity and water bills... in the area. The payment features of collection, payment and other essential services integrated on the Agribank E-Mobile Banking application are highly appreciated by people with the advantages of easy, convenient, accurate and fast operation. , high security. At fixed transaction points, the Branch conducts over 80% of capital mobilization and non-cash lending. Thanks to that, more and more customers know and register for electronic banking services such as E-Mobile Banking, Internet Banking, SMS Banking, online deposits... From the beginning of the year until now, there have been over 117,500 customers. Customers made transactions via the E-Mobile Banking application, with a total amount of nearly 400 billion VND.